Privacy policy
Last updated October 22, 2026
This explains what Mobster Story collects when you play, why, and what you can do about it. We keep it short and in plain words. We don't sell your data and we don't run ads.
What we collect
- Your account: your username, email address and password. The password is stored only as a secure hash; nobody can read it, including us.
- What you do in the game: your character, items, money, fights, messages, gang and everything else that makes the game work.
- How you use the site: which pages you visit, how long you stay, which buttons and links you click, and roughly what kind of device and browser you use. We never record anything you type into a form.
- Connection details: the IP address you play from, to stop cheating with multiple accounts and to protect accounts from abuse.
- Chat: the messages you send in city chat and any moderation on them.
- Purchases: which pack you bought, the amount, the date and whether it went through. Card details go straight to Stripe, our payment processor. We never see or store your card number.
Why we use it
- To run the game and keep your account safe.
- To keep it fair: spotting multiple accounts, bots and exploits.
- To moderate chat and enforce the rules.
- To understand what players enjoy and where they get stuck, so we can make the game better.
- To deliver points you buy and keep a record of purchases.
- To send you account emails: verifying your address, password resets and, if you leave it on, one "while you were away" email after a day away. You can turn that off in Settings.
Cookies and storage
We use one login cookie to keep you signed in. Your browser also stores a few small settings for you, like whether chat is open and your alert choice, and an id for the current visit used by our own analytics. We don't use third-party trackers or advertising cookies.
Who we share it with
- Stripe processes payments. Their privacy policy covers what they do with payment details.
- Our hosting provider runs the servers the game lives on.
- We may share information if the law requires it, or to protect players and the game from fraud or abuse.
We don't sell or rent your personal information to anyone.
How long we keep it
Site usage data is deleted after 60 days. Your account and game data are kept while your account exists. Purchase records are kept as long as accounting and tax rules require. Chat moderation records are kept so staff can handle appeals and repeat problems.
Your choices
- Change your email or password, and turn off the "while you were away" email, in Settings.
- Ask to see the personal information we hold about you, have it corrected, or have your account deleted, by emailing support@mobsterstory.com from the address on your account, or messaging any staff member in the game.
Age
Mobster Story is meant for players 13 and older. If you're under 18, ask a parent or guardian before buying anything.
Contact
Questions about your information or this policy: support@mobsterstory.com.
Changes
If we change this policy in a way that matters, we'll say so in the game's What's new page. The date at the top shows when it last changed.