Contact us
We usually answer within a day or two. Tell us your username, and for a payment, the date and the amount, so we can find it quickly. We'll never ask for your password.
In the game
Logged in? Message any staff member from their profile, or ask in chat. For how things work, the game guide probably has the answer.
Good to know
- Account on hold? Our automatic checks sometimes flag things. You can still chat while staff look into it, and you've had an email about it.
- Lost your password? Reset it here.
- Want your data or your account deleted? Email us from the address on your account. See the privacy policy.